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Membership Luncheon FAQs 

Get the most up-to-date information by using our resources and FAQs below. This page is regularly reviewed and refreshed, so please check back frequently.

Event Confirmation Email
After completing registration, a confirmation email was sent to the email address provided at the time of registration. Please locate this email as soon as possible to verify that your registration has been received and that your attendee information is accurate. In case the email doesn't appear in your inbox, check your spam folder and safelist the Chamber to ensure you receive all event-related correspondence. If you cannot locate the registration confirmation, please contact the Chamber and we will have it re-sent.

 

Registration Management
Please save your confirmation email for easy access, as it will be essential for managing your reservation.
You can update your attendee information (i.e., edit/change/replace attendees), add the event to your calendar, access your invoice or receipt, and cancel a reservation.

  • Update Attendee Information: To make updates or changes to your attendee information, simply click on the "update your registration here" section in your confirmation email. This will redirect you to your registration page, where you can easily edit, add, or replace any attendee information as needed. When edits are complete, make sure you click SUBMIT on the bottom of the page. If you manage reservations for multiple attendees, we strongly recommend providing an email address for each attendee to ensure they receive all correspondence related to the event.
  • Cancel Reservation: To cancel a reservation, find the section that says, “Update your status here” in the body of your confirmation email. This link will direct you to your cancellation page. Click the orange “Unregister” button to cancel your reservation.
  • Refund Process: If you cancel before the aforementioned deadline, you can expect to receive a refund within 5-7 business days. All refunds will be issued to the original payment type.
    No-Show Policy: A no-show is failing to attend the event without prior cancellation or notice within the specified deadline.
    No-Show Fee: For attendees who do not cancel or attend the event, a no-show fee of $25 will be assessed when registering for subsequent events. We appreciate your understanding of our policy, which allows us to finalize catering arrangements based on the confirmed headcount while providing clarity and fairness to all attendees.
  • Access your Invoice/Receipt: A link to your invoice or receipt is located in your confirmation email.

Cancelation/No Show Policy

Cancellation Policy:

To receive a refund, cancellations must be received by 12 pm on the Friday preceding the luncheon date.

  • Refund Process: If you cancel before the aforementioned deadline, you can expect to receive a refund within 5-7 business days. All refunds will be issued to the original payment type.
    Your confirmation email includes the option to cancel a reservation. To cancel a reservation, find the section that says, “Update your status here” in the body of your confirmation email. This link will take you to your cancelation page. Click the orange “Unregister” button to cancel your reservation.

No-Show Policy:

A no-show is failing to attend the event without prior cancellation or notice within the specified deadline.

  • No-Show Fee: For attendees who do not cancel or attend the event, a no-show fee of $25 will be assessed when registering for subsequent events.

We appreciate your understanding of our policy, which allows us to finalize catering arrangements based on the confirmed headcount while providing clarity and fairness to all attendees.

 

Transfer Your Registration
If you are unable to attend, you may send someone in your place. You can update your attendee information through your confirmation email. To make changes to your attendee information, simply click on the "update your registration here" section in your confirmation email. This will redirect you to your registration page, where you can easily edit, add, or replace any attendee information as needed. When edits are complete, make sure you click SUBMIT on the bottom of the page.

 

Event Invoicing
We require payment at the time of registration for all chamber luncheons. This change was initiated to address previous challenges associated with collecting payments on delinquent invoices and late payments. By adhering to this policy, we can streamline our processes, enhance efficiency, and continue delivering exceptional events for our community.

Once registration is complete, you will receive a confirmation email containing a link to your receipt for easy reference. If you did not pay at the time of registration, the link to complete your payment is in your confirmation registration email. Please pay all outstanding balances prior to the scheduled luncheon.

 

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