What is the COVID-19 Business Resource Hub?

The COVID-19 Business Resource Hub is a collaborative effort by the Angelo State University Small Business Development Center, the City of San Angelo Development Corporation, the Concho Valley Workforce Development Board, the San Angelo Chamber of Commerce, the San Angelo Chamber of Commerce Convention & Visitors Bureau, the San Angelo Chamber of Commerce Economic Development Division, and Tom Green County.

Business as we know it is changing rapidly in the wake of COVID-19 and we want to help maintain not only the health of our community, but strengthen our economy and business community as well. Our top priority is your business and what we can do to help during this difficult time. Listed below are steps for businesses to take to prepare for COVID-19’s impact on them, as well as additional resources to mitigate disruptions caused by this global health crisis.

This page is actively updated as resources become available.

If you have been laid off amid COVID-19, you can apply for benefits online or by calling the Texas Workforce Commission (TWC) at 800-939-6631 from 8 am to 6 pm Monday through Friday. If you experience long hold times because of the increase in calls, you can use an online claim portal, Unemployment Benefits Services, to handle your needs.

According to the TWC website, after you file a claim, it will “investigate why you lost your job and mail a decision explaining whether you are eligible for unemployment benefits.”

The Texas Workforce Commission website is currently down. If you are an employer that needs to file a Mass Claim (laying off 10 or more employees on the same date) please review this document for details on how to do so and then use the forms found here to file the claim.

Complete and return the Employer Agreement Letter and the Mass Claim Spreadsheet. You can fax the Employer Agreement Letter to (512) 305-8998 Attn: Mass Claims Coordinator or e-mail the letter as an attachment along with the spreadsheet to ui.massclaims@twc.state.tx.us and Randy LeCompte (rlecompte@cvworkforce.org).

On Tuesday, March 17, Governor Greg Abbott waived the 10-day investigation period for Texans applying for unemployment benefits, saying, “We want you to get your benefits ASAP.”

Step-By-Step Guide for Business During COVID-19

If you feel like you’re going to need assistance to get through this rough patch, consider the following:

BEFORE you decide to close, lay-off, or shut down (either permanently or temporarily) consider the following: